Support

Help with your closet, try-ons, account, or subscription.

Inside the app

Open Profile to see your monthly allowance, restore purchases, review legal information, sign out, or permanently delete your account and cloud data.

Common fixes

For a failed upload or try-on, verify your connection and retry with one clear image.
For camera or photo access, open the device Settings app and enable PINORA permissions.
For billing, use “Restore purchases” while signed into the same Apple or Google store account.
Deleting PINORA does not cancel a store subscription; manage it in App Store or Play Store subscriptions.

Contact us

Email indra@pyppletech.com for account, billing, or technical support. We reply within 2 business days.

Report a problem

Use the PINORA issue form for non-sensitive bug reports. Never include selfies, account tokens, payment details, or other personal information in a public issue.