Privacy Policy

Effective July 21, 2026

Plain-language summary: your closet and photos are private to your account. PINORA uses selected photos only to organize garments and create requested virtual try-ons. You can delete your account and cloud data from Profile.

Information we process

Account identifiers supplied by Apple, Google, and Firebase Authentication.
Onboarding preferences such as style, goal, height, size, and body-shape selection.
Garment images, extracted clothing metadata, favorites, and virtual try-on inputs and results.
Subscription status, usage allowance, basic diagnostics, and security signals.

How we use it

We use this information to authenticate you, synchronize your closet, extract garment attributes, generate requested try-ons, personalize styling, enforce usage limits, process subscriptions, prevent abuse, provide support, and improve reliability.

Service providers

PINORA uses Firebase for authentication, database, file storage, app integrity, and server functions; RevenueCat and the Apple/Google stores for subscriptions; and configured image-model providers for garment analysis and virtual try-on. Providers process data under their own contractual and security terms. PINORA does not sell personal information or use wardrobe photos for advertising.

Retention and deletion

Account data is retained while your account is active or as needed for security, billing, and legal obligations. Choosing “Delete account and data” in Profile removes the Firebase account, Firestore records, and user-scoped Storage objects. Store subscription records may remain with Apple, Google, or RevenueCat as legally required.

Your choices

You may deny camera, photo-library, or notification permission; core alternatives remain available where practical. You can edit or delete closet items, restore purchases, or delete the entire account in the app.

Children

PINORA is not directed to children under 13, or the higher minimum age required in a user’s country. We do not knowingly collect children’s personal information.

Security and international processing

We use authenticated owner-scoped rules, App Check, encrypted transport, server-held model credentials, and rate limits. No system is completely secure. Data may be processed in countries where our providers operate.

Changes and contact

Material changes will update the effective date and, where appropriate, be communicated in the app. For private privacy requests, use the support contact published with PINORA’s App Store or Play Store listing; do not post personal data in a public issue.